Shipping policy

All of our shipping is tracked. You will receive confirmation of your tracking number once your order has been shipped.

Orders are processed and shipped Monday to Saturday between the hours of 9AM and 5PM GMT. This excludes UK Bank Holidays. Orders made on Sunday will be processed but not collected until Monday. Black Friday will cause a delay in items being shipped out but will be on an express service when they are - postal times may vary during peak.

Please note, any courier delays are fully beyond our control here at eseni and may affect your orders arrival time over peak periods.

UK:

We offer complimentary Next Day Delivery on all orders £150+  to  the UK. Please note, Next Day Delivery is on orders before 5PM and working days only.


Method

Delivery Time

Cost

Next Day (Order by 5pm, Excl Weekends and Public Holidays)

Next Day

£4.99


ROI:

We now cover local duties and taxes at checkout through the IOSS scheme.


Method

Delivery Time

Cost

Standard Delivery 

5 Business Days

£12


UNITED STATES:

We do not cover duties and taxes for orders shipping to the United States. Items sent to USA will be sent in an eseni kraft bag. Gift boxes will not be sent to USA.

 

Method

Delivery Time

Cost

Standard Delivery (Duties and Taxes* not included)

5 Business Days

£20

 

EU + REST OF THE WORLD:

We do not cover local duties and taxes.

GERMANY

Method

Delivery Time

Cost

Standard Delivery 

5 - 7 Business Days

£13

 

NETHERLANDS 

Method

Delivery Time

Cost

Standard Delivery 

5 - 7 Business Days

£12

 

FRANCE

Method

Delivery Time

Cost

Standard Delivery 

5 - 7 Business Days

£14

 

JERSEY

Method

Delivery Time

Cost

Standard Delivery 

5 - 7 Business Days

£7

 

NORWAY

Method

Delivery Time

Cost

Standard Delivery 

7 Business Days

£18

 

ROW

AUSTRALIA

Method

Delivery Time

Cost

Standard Delivery (Duties and Taxes* not included)

5 - 7 Business Days

£17

 

CANADA

Method

Delivery Time

Cost

Standard Delivery 

 11 Business Days

£18